Privacy Policy

Who we are

OmniScout Pro (“OmniScout Pro”, “we”, “us”) provides a business-to-business prospecting service at omniscoutpro.com. This policy explains what personal information we handle, why, and what you can ask us to do with it. Questions go to support@omniscoutpro.com.

Information we collect from account holders

• Account details you give us: first and last name, email address, phone number and optional company name.
• Usage records: the searches you run, leads you save or tag, and notes you write, so we can deliver the service and apply plan limits.
• Billing records: subscription status, plan, renewal dates and payment outcomes. Card details are handled by our payment processor, Stripe — we never see or store your full card number.
• Technical records: sign-in sessions and basic error logs needed to keep the service secure and working.

Business contact information in our database

OmniScout Pro provides professional contact details about people in their business capacity — name, job title, business phone, business email and business address — so that our customers can make business-to-business approaches. We do not knowingly compile information about people in a personal or consumer capacity, and we do not collect special categories of personal data.

We rely on legitimate interests (business-to-business outreach) as our basis for processing this information where that concept applies. If you appear in our database and would like your record corrected or removed, email support@omniscoutpro.com and we will action it, normally within 30 days.

How we use information

• To run your account, searches, saved lists and exports.
• To take payment and manage your subscription.
• To enforce plan limits and prevent abuse, including detecting duplicate accounts created to avoid free-plan limits.
• To send service messages, and — if you opted in — occasional product news. You can opt out at any time.

Who we share it with

We do not sell account holders’ personal information. We share it only with the providers that run the service on our behalf: hosting and database infrastructure, our payment processor (Stripe), and the AI provider that generates pitch drafts. Each is bound to use the data only to provide their service to us. We may also disclose information where the law requires it.

Retention and security

Account and billing records are kept for as long as your account is open, and afterwards only as long as needed for legal and accounting purposes. Access to our contact database is restricted to authenticated requests served by our own systems, and data is encrypted in transit.

Your choices

You can view and edit your details in Settings, request a copy of your data, ask us to correct it, or ask us to delete your account and its data by emailing support@omniscoutpro.com. Depending on where you live you may also have the right to object to processing or to complain to a data protection regulator.

Cookies

We use only the cookies and local storage needed to keep you signed in and to operate checkout. We do not run third-party advertising trackers.

Changes

If we make a material change to this policy we will update the date above and, where appropriate, tell account holders by email.